RETURN POLICY

Return Policy for nestatees.com

 

Last updated: 01.19.2024

 

We want you to be completely satisfied with your purchase from nestatees.com. If you encounter any issues with your order, please review our return policy below.

 

14-Day Return and Exchange Policy

 

If there is any error with your order, we accept returns and exchanges within 14 days of the delivery date. To be eligible for a return or exchange, the customer must provide photographic evidence of the issue related to the order.

 

Proof of Error

 

Customers must provide clear photographs clearly showing any defects or errors related to their order. This evidence is crucial for us to assess and validate the reported issue.

 

Return Process

 

To initiate a return or exchange, please contact our customer service team at [Email Address] within 14 days of receiving your order. Include your order number, a description of the issue, and attach the necessary photographic evidence.

 

Refund or Replacement

 

Upon verification of the issue, we will offer one of the following options:

 

Refund: A full refund of the purchase amount to the original payment method.

Replacement: Sending a new, correct item to the customer at no additional cost.

Return Shipping

 

If a return or exchange is approved, we will provide instructions on how to return the item. Customers are responsible for the return shipping costs unless the return is due to an error on our part.

 

Damaged or Defective Items

 

If you receive a damaged or defective item, please contact us immediately with photographs of the item and packaging. We will arrange for a replacement or refund.

 

Contact

 

If you have any questions about our return policy, please contact us at: info@nestatees.com